You CAN grow your business
Operations Consulting for small business owners ready to stop putting out fires and delegate with ease, so they can grow with clarity and earn more without doing more.
Yes, I want that
without staying stuck in the day-to-day.
Hey, Small Business Owner:
I know you’re ready to step out of the doing and into the building of your business as a CEO.
But how can you grow your business when you’re constantly pulled in different directions — handling all the questions and doing all. the. things because you're the only one who knows how to...even with SOPs in place?
So glad you're here
When we work together, we’ll transform the way your business runs behind the scenes, so you can step fully into the CEO role and start growing with intention.
To-Dos Off Your Plate
We’ll streamline your systems and document key processes, so your team can handle the day-to-day confidently without constant check-ins or hand-holding from you.
Control Over Your Time
With the daily fires off your to-do list, you’ll have the freedom to focus on vision, growth, and the big moves that actually move the needle.
More Profit, Less Hustle
By simplifying workflows, tightening delivery, and eliminating inefficiencies, we’ll improve your bottom line without you needing to work more or sell harder.
Here’s what that looks like in practice:
Ready to build a business that grows without burning you out?
We can walk away and know [our team] can do their job. I’m not checking my phone constantly to answer questions all the time.
- home staging company
after restructuring their team and establishing clearer expectations
You're here because
you're a driven small business owner or service-based founder who worked hard to get to where you are today.
That's where I come in.
you're done juggling team questions, client delivery, and back-end chaos.
And now,
is to focus on growing to the full potential you know your business is capable of.
Because what you really want...
We’ll organize your team, workflows, and back-end systems, so your business runs smoothly — and profitably — without you being the bottleneck.
book a call
Together, we’ll bring clarity and structure to your daily operations, so you can grow with confidence and stop doing it all yourself.
You'll walk away with
Clear Roles and Ownership
Boundaries that Protect Your Time
A Business that Runs Without You
let's explore how we can achieve your goals together.
so your team runs efficiently and nothing falls through the cracks
so you can focus on the work that energizes you and grows the business
so you can take a day (or week) off without stalling momentum or sacrificing profit
ready to get started?
The first step is simple: reach out to see how I can support you. This call is all about understanding your business and what success looks like for you. We’ll look under the hood for what’s taking up your time, where systems are leaking money, and what’s getting in the way of smoother growth.
Click here to schedule your consultation.
After our consultation, I’ll send you a personalized MAP — a short, strategic Mini Action Plan that pinpoints the biggest opportunity in your business operations and gives you one clear action you can take right away.
It’s a preview of what’s possible: focused, actionable, and designed to help you create momentum, even if you’re not ready to hire support yet.
If it's a fit, we’ll turn your MAP into a full 90-day LEAP Plan, a focused strategy to scale without chaos. Together, we’ll implement the systems, roles, and rhythms that support sustainable growth.
This isn’t about overnight success. It’s about building the capacity, clarity, and structure to lead with confidence without carrying the whole business on your back.
By the end of this week, we will have brought four candidates in for in-person interviews, and that's unusual for us. Sometimes we're happy if we even get two to qualify.
- Photo collection management service
after clarifying the role and responsibilities for an employee job posting
Hi there!
I'm Jia, Operations Consultant and partner in building a business that actually works for you.
With 12+ years of experience supporting founders — including those in my family’s business — I've seen how most owners like you are holding it all together not by choice, but because no one ever showed you how to build systems that support real growth.
You're a visionary, creative thinker (maybe even ADHD-driven) and you're brilliant at what you do. But managing the backend? It's stretching you WAY too thin.
That’s why I approach operations differently: not as rigid frameworks, but as custom strategies that support you and the business you’re growing.
Expect me to bring clarity to your chaos, help you delegate with confidence, and make your business smoother, more profitable, and way less stressful.
You don’t need more discipline.
You need systems that match how you think and lead.
Let's make it happen.
Operations MIND,
creative at heart
art & science youth programs
online retail
brick & mortar retail
plumbing services
wholesale imports & exports
home staging services
custom cabinetry & woodworking
commercial & home remodeling services
Residential moving services
Commercial & Home Inspection services
personal stylists
event planners
brand & graphic designers
wedding photographers
video production companies
Wondering who I’ve helped step out of the weeds and into growth?
I can create an estimate in under half an hour now, maybe less. Before, it would take me hours. HOURS.
I don't think I would be in the same position I am today had it not been for your help and support.
- Allyson, Sparrow's House
after restructuring her pricing and simplifying her estimate process
Ready to simplify?
Let's chat.
You're here because you're serious about growing your business without everything falling on your shoulders.
Let's not keep your goals on hold any longer.
Book a complimentary consultation and let’s talk about where friction is showing up in your daily operations, what growth could really look like, and how we can create the space, structure, and support to get you there.
